Aetna overpayment department phone number

Aetna overpayment department phone number. 8. AETNA CHOICE POS . To help identify the patient related to the overpayment, please see the below options. Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents and brokers. Make check or money Medicare Provider Complaint and Appeal Request - Aetna Regardless of submission media, you can retrieve all claims associated with your provider number. To find information for a specific department, refer to that section. There is no option for members to get information at this number. If you are in need of a refund request letter in order to send a refund check please fill in the following fields then click the SUBMIT button at the bottom of the page. 8701 General Inquiries: (844) 540-8701 Existing Customers: (844) 371-8832 Resources Aug 1, 2024 · For Aetna’s commercial plans, there is no precertification required for buprenorphine products to treat opioid addiction. Asset Protection Unit, Inc. 205. National Dentist Line: Have a question? Call the National Dentist Line at 1-800-451-7715. You can perform a search only for claims submitted by your provider number and service location(s). Box 21542 Eagan, MN 55121. Write: Medicare contracted appeals use: Medicare Provider Appeals. Important telephone numbers and addresses . Lexington, KY 40512. com. Treating providers are solely responsible for dental advice and treatment of members. We can identify members and get them into specialty programs, such as case management and disease management, behavioral health, the National Medical Excellence Program Just enter your mobile number and we’ll text you a link to download the Aetna Health℠ app from the App Store or on Google Play. 1-866-434-8303. Box 30783, Salt Lake City, UT 84130-0783 Jun 24, 2023 · oregon unemployment overpayment phone number: dhs/oha overpayment: department of human services overpayment aetna claims phone number: apology letter for Discover all of our resources for health care professionals and join the Aetna providers network. Overpayment Refund Form Providers who have identiied an overpayment or wish to refund an overpayment on any Aetna Better Health of Kansas member of the KanCare program may submit this form, accompanied by a check, to the following address: Aetna Better Health of Kansas Attention: Finance PO Box 841004 Dallas, TX 75284-1004 Our trained agents are ready to help you choose the right plan for your needs. May 16, 2024 · Please complete the relevant form and mail it to: Aetna PO Box 7405 London, KY 40742. Note that Anthem is also available 24/7 to accept claims, prior authorization requests, and more via the Availity Portal. If we identify an overpayment. 24/7 Roadside Assistance Phone Number Phone: 1-888-912-3456 (TTY: 1-800-466-7566), Monday through Friday, 8 AM to 6 PM You can find more info about dental coverage from the Department of Medical Assistance Services (DMAS) More about dental benefits Vision care. - Use the Claim EOB tool on Aetna’s secure provider website. com or calling 800. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. You will be notified when a coverage decision is made. If we have identified an overpayment and request a refund, please mail the check. 6136, and our representatives will be able to assist you from 7 a. • The PLB segment also includes a reference number, which is the trace number or check number where the original overpayment occurred. Providers can contact us through our website, by phone, fax or mail. If you'd like to get a total number of appeals, grievances and exceptions filed with Aetna Medicare, call us at 1-800-282-5366 (TTY: 711). Mail payments/correspondence to: P. The Kansas Department of Health and Environment (KDHE) and the Kansas Department for Aging and Disability Services (KDADS) provides the info on the next page. Referral of debt to the Department of Treasury Department for Medicaid Services Main Content K entucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide health care for eligible, low-income populations. All correspondence, including checks, must include your name and Medicare Number and should be mailed to the appropriate address. PO Box 14835. PO BOX 6380 Dubai, UAE. PO BOX 30545 Tampa Aetna Dental Complaints, Appeals and Grievances P. Public Assistance Overpayment Collections. If you have any questions regarding refunds of overpayments, just call Provider Relations at 1-866-638-1232. The tracking number does not indicate approval. Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week. Or choose “Go on” to move forward to the main Aetna® Medicaid website. Contact Email Address . 274. For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. 1-844-383-6129 (TTY: 711) Monday to Friday, 9 AM to 8 PM (EST). If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Dentist Hotline. * * * * * * * * * Need to Contact Us Directly? Need to Contact Us Directly? Get in Touch with Us Below Aetna Better Health provides the general info on the next page. PDF-1. Timing Considerations: If there are 10 days or fewer left until the end of the month, please fax the form to 1-866-756-5514. Amarillo, TX 79120. Aetna provides certain management services to Texas Health Aetna. The regulations apply to plan years (in the individual market, policy years) beginning on or after January 1, 2022 for fully insured plans and to contract years beginning on or after January 1, 2022 for self-funded plans. 540. PT 1-800-331-1476 Shopping Assistance • Submit a refund check for the overpayment amount indicated within 60 days of receiving the overpayment letter. PA‐20‐09‐122. Phone: 866. Box 2695 Salt Lake City, UT 84110-2695. You can reach any department through our main number. Learn more about how to get in contact with Aetna Better Health of Kentucky. Within Availity, go to Help & Training > Get Trained and then search Aetna Overpayments. Claim/Encounter Submission, ERA, Eligibility, Claim Status Inquiry, Precertification Add/Inquiry, Precertification Notification, Referral Add/Inquiry, Member ID Card, Patient Cost Estimator, Attachments, Electronic Disputes & Appeals, Capitation reports/rosters Humana Provider Payment Integrity (PPI) reviews Humana’s claims payments for accuracy. Supporting documents like a letter explaining the refund reason, an Explanation of Benefits (EOB) statement, corrected bills, etc. You can use the trace number provided in the ERA You and our members (and their appointed representatives) will know coverage decisions before procedures, services or supplies are provided. If you don’t want to leave your state site, choose the “X” in the upper right corner to close this message. 821. PO Box 7083 London, KY 40742 Aetna Medicare Longevity Plan (I-SNP) Each of our health plans has different contact info. Learn more about how to get in contact with Aetna Better Health of Louisiana. To make a payment, pay online at Repayment of Overpaid Benefits or mail payment to Georgia Department of Labor, Attn: Overpayment Unit, P. AETNA MEDICARE . 6338. We follow all state laws and regulations. Call our Provider Service Center using the phone number on the back of the member’s ID Card. • If we do not receive one of the above responses, the overpayment will be offset Your message will get immediately routed to the department. S Mail claims to: ASR Health Benefits PO Box 6392 Grand Rapids, MI 49516-6392 Aug 17, 2023 · Plan Name Phone Number; Aetna Commercial Individual & Family Plan (Member ID starts with W) 888-632-3862: Aetna Select Choice: 888-632-3862: Managed Choice POS Oct 27, 2017 · You can also contact Medicare or the Social Security Administration. 10 NE 2nd Street, Suite #300 Minneapolis, MN 55413 612. Dates of service. As a valued Aetna member, you have the right to make your voice heard about your health care experience - whether it’s about us, your plan, a health service or provider. Hours and services Member Services: Monday through Friday, 7:30 AM to 7:30 PM ET Call to learn more about Aetna Better Health® of Florida and how to access all covered services. The minimum amount billed each month is determined by the amount of your overpayment and the period of time allowed for overpayment to be repaid in full. Here's information on how to file a member complaint, grievance or appeal. To help Aetna review and respond to your request, please provide the following information. to 5 p. Join Aetna’s health care professionals network and help provide your patients with high-quality and cost-efficient care. 434. Employment verification You can submit an employment verification request by visiting empinfo. Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756. aetnabetterhealth. Mail paper claims to: WebTPA PO Box 99906 Grapevine, TX 76099-9706. Claim ID Number (s) Reference Number/Authorization Number Contact Unemployment Insurance Overpayment Collections: Phone: 1-801-526-9235 Toll-Free: 1-800-222-2857. UHC Provider Services Phone: (877) 343-1887 If the patient has Medicare primary coverage, mail to GEHA: GEHA FEHB Medical P. New Jersey Department of Banking and Insurance Health Care Provider Application to Appeal a Claims Determination [A ] Aetna – Provider Resolution Team P. Build relationships while helping patients with Aetna. More information Learn more about Overpayments with an Availity Essentials webinar. Members get certain vision care and eye health benefits. . Provider NPI number (national provider identifier — get this number from your provider): Provider TIN number (taxpayer identification number — get this number from your provider): Street address: City: State: ZIP code: Phone number (with area code): Claim request (information must match your itemized bill) Date of service (MM/DD/YYYY): Update your provider data such as service location, phone number, telehealth services, email and more. Sincerely, Provider Relations Aetna Better Health of Pennsylvania. ) You may use this form to appeal multiple dates of service for the same member. 8 a. All clinical disputes will be reviewed by an Aetna dental consultant who was not involved in the initial determination. PO BOX 981107 EL PASO TX 79998-1107 800-245-1206. 566. Each insurer has sole financial responsibility for its own products. along with a copy of the overpayment request letter we sent you, to the address provided in the letter. Box 3433, Atlanta, GA 30302. Genral phone numbers . Refund Request. Don’t have your ID card handy? Find a phone number By clicking on “I Accept”, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine appropriate (medically necessary) levels and types of care for patients in need of evaluat You may also reach us by phone at 800. For 24-hour automated phone benefits and claims information, call us at 1. Calls are answered seven days a week from 8 AM to 8 PM. 355. Mar 27, 2024 · If you’ve confirmed an overpayment, gather: A check issued to Aetna for the overpayment. Aetna International. css"> State law supersedes our process for disputes and appeals when they apply to the member’s plan. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). To reach us by phone, dial the toll-free number on the back of the patient’s ID card. Use of the words We, Us or Our includes our relevant contractors. Email us or call Member Services at the number on your ID card. Your patient’s health and your ability to access their information is important to us. Self-funded plans are administered by Texas Health + Aetna Health Insurance Company. Box 14597 Lexington, KY 40512-4597. Fax 860-900-7995 Providers can contact us through our website, by phone, fax or mail. Lexington, KY 40512-4079. PO Box 30969. 3d489f2bf69b733a. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Call: See phone numbers above. If you need help in Make sure you have the Claim Status role. The corporate headquarters phone lines are staffed: Aug 23, 2024 · Get in Touch. –7 p. Select your state and find Aetna Better Health plan info here. Use this box for California grievances and appeals: Aetna Dental P. PATIENT'S NAME:*. 9694 . Welcome to Aetna’s Provider Onboarding Center, where health care professionals and physicians can request to join the Aetna network, update information for an existing participating provider, and much more. com/pa. aetnaseniorproducts. If you don’t have access, contact the Availity administrator for your office to decide if you need this role. <link rel="stylesheet" href="styles. Terminate contract Use this form if you are changing participation, relocating to a new state, retiring or a provider is deceased. m. If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. • Contact the Claims Inquiry Claims Research Department to approve the overpayment offset to begin from future payments prior to the 60-day deadline. Aetna Global Benefits (Middle East) LLC. 800. as applicable for U. Central time, Monday through Friday (except holidays). Contact Public Assistance Overpayment Collections: Phone: 1-801-526-9810 Toll-Free: 1-800-821-2239 Fax: (801) 526-9833 The Federal No Surprises Act (NSA) regulation was effective with service dates on or after January 1, 2022. Jun 6, 2024 · Dual Eligible Special Needs Plan (D-SNP) 1-866-409-1221 ${tty} ${hours} Address: Member Services and DSNP Customer Service. Note: If we need to review applicable medical records, we may assign a tracking number to your precertification request. Have questions or need language help? Just call 1-855-242-0802 (TTY: 711). Or fax to 1-877-867-8729. Vendor: Vision Service Plan (VSP) Phone: 1-800-877-7195 Hearing care performing claim payment and claim processing functions (including overpayment requests)on behalf of the carrier. Or choose “Go on” to move forward. 6 %âãÏÓ 401 0 obj > endobj 486 0 obj >/Filter/FlateDecode/ID[2954DA723678664996CC457EFE9BC70D>06D6AB662936CE4CBF422097A71BA2B7>]/Index[401 184 Dec 1, 2009 · Fax Number: 1-866-604-7092. Overpayment Team Asset Protection Unit, Inc. Here's more information about the network and how it works, and how you can request to join it. UnitedHealthcare Choice Plus (all 50 states) EDI Payer ID #39026 UnitedHealthcare Shared Services P. Learn more about the process to dispute an overpayment. 1590. Our law department makes the final determination when there is any Contact us. 9311. Legal notices. Box 14020 For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) ${tty}. Contact Fax . State mandates requiring different time periods will take precedence, except as previously noted. P O BOX 981109 EL PASO TX 79998-1109 800-777-3240. Sales: 844. Phone: (469) 417-1700 Checks should be made payable to Medicare. Email: reply@apuinc. Nov 12, 2020 · Aetna Provider Phone Number; Aetna Credentialing: Customer Service Department 800-353-1232 (Medical and Behavioral Health) 800-451-7715 (Dental) Actemra (tocilizumab) IV Medication Precertification request (PDF) Aduhelm™ (aducanumab-avwa) Medication Precertification request (PDF) Adakveo (crizanlizumab) Medication Precertification request (PDF) Aetna Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits and do not constitute dental advice. (This information may be found on correspondence from Aetna. If you have questions about claims or benefits, we’re happy to help. ; National Medicare Dentist Line: Have a question? Contact Phone . Box 10462 Van Nuys, CA 91410. 8303 Fax: 806. Member’s name and ID number (include a copy of their Aetna ID card if possible). A search can be narrowed by specifying the ICN, recipient ID number, patient account number, date range, or claim status criteria. 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